Refund Policy

PRODUCT DOWNLOAD

Our products are currently delivered by Internet download only. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty-four (24) hours to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form.

This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.

 

Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.

 

REFUND POLICY

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer refunds on package one

 

If you change your mind about your purchase and you have not downloaded our product package two, we will happily issue you a refund upon your request.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.

 

Returns are only accepted within 30 days of the date of purchase. To be eligible for a return, package two must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, please contact us at info@impactnaija.com to share your experience and reason why you wish to return our product. To process your return, we require a receipt or proof of purchase.